Run every branch's chat, from one kitchen.
Khaas Food Head Office is the automation hub behind your Messenger, WhatsApp and Instagram pages — built for a food business with many branches and one standard to keep. Design the ordering flow once, push it to every branch, and watch every conversation from a single inbox.
No card required · Connect your first branch page in minutes
One bot, tuned for three very different inboxes.
Customers order, complain, and ask "are you open" on whichever app they already have open. Head Office keeps the same menu and tone everywhere, while respecting how each channel actually works.
Facebook Messenger
Your primary ordering channel: menus, buttons, and quick replies that turn a "hey, are you open" into a placed order in under a minute.
Core channelOrder confirmations, delivery status, and repeat-order shortcuts land where customers already keep the receipt — no app install needed.
Order updatesInstagram DM
Turn comments on a food video into a DM conversation automatically, and answer "where's this branch" without anyone touching a keyboard.
Discovery & DMsBuild the flow once. It runs everywhere.
This is a real sequence — each step depends on the one before it, from connecting a page to watching the first order come in.
Connect branch pages
Link each branch's Messenger page, WhatsApp number and Instagram account. Head Office keeps a directory of every connected branch in one place.
Build the flow
Drag together the menu, delivery questions, and FAQ answers in the flow builder — no code, and a live preview as you go.
Publish to every branch
Push the approved flow to all branches at once, or roll it out to one location first to test a new item or promotion.
Watch it work
Every conversation, order and hand-off across all three channels lands in one head office inbox, sortable by branch.
What a customer actually sees.
Head Office designs the conversation, but every branch keeps its own name, hours and delivery radius — so the bot always sounds like it's answering from that kitchen, not a call centre.
- Branch-aware menus, hours and delivery zones
- Automatic hand-off to a human when an order gets complicated
- Same flow, translated tone for Messenger, WhatsApp and Instagram
Everything a multi-branch kitchen needs to run chat.
Head Office thinks in branches, roles and menus — not just messages.
Ordering automation
Menus, add-ons and delivery questions handled without a staff member touching the phone.
Answering FAQs
Hours, location, delivery radius and "do you deliver to X" answered instantly, per branch.
Broadcasts & promos
Send a new-item announcement to every branch's followers, or target a single location.
Human hand-off
A confused order or a complaint routes straight to a branch staff member's queue.
Branch reporting
See which branch is getting the most orders, the slowest replies, or the most complaints.
Roles & permissions
Head office edits the master flow; branch staff can only reply to their own conversations.
Plans that grow the way your branch list grows.
Every plan includes all three channels. The difference is how many branches you're running and how much of the flow head office wants to control.
Single Branch
For one location testing automated ordering before a wider rollout.
- 1 connected branch
- Messenger, WhatsApp & Instagram
- Flow builder & live preview
- Shared inbox for up to 3 staff
- Basic branch reporting
Head Office
For a business running the same flow across several branches.
- Everything in Single Branch
- Unlimited connected branches
- Push one flow to every branch at once
- Branch roles & permissions
- Broadcasts by branch or region
- Full cross-branch reporting
Enterprise
For large chains needing custom limits, support and onboarding.
- Everything in Head Office
- Dedicated onboarding for every branch
- Priority support & uptime SLA
- Custom roles & approval workflows
- Volume pricing above 50 branches
Prices shown are illustrative starting points — confirm current pricing and conversation limits with sales before publishing live.
"Every branch used to answer 'are you open' differently. Now the bot says it the same way in Lahore, Karachi and Islamabad — and we finally see all three inboxes from one screen."— Branch Operations Lead, Khaas Food